Our services

Provision of a Replacement Vehicle

You are legally entitled to a replacement vehicle if your own is involved in an accident caused by another party.

Although many insurance companies and repairers offer “replacement vehicles”, these are invariably small, “no frills” vehicles at the lower end of the price range.

We, however, commit to supplying you with a vehicle of a similar size and standard to your own, which in the majority of cases will be less than twelve months old.

All vehicles are delivered either to your door or to an alternative place of your convenience.

The fleet currently has an enormous variety of vehicles at its disposal, including all classes and sizes of Mercedes.

Vehicle Recovery and Repair

The recovery, storage and repair of your damaged vehicle are integral parts of our service. Our staff will liaise directly with you, the customer, to ensure these arrangements are made to your convenience.

Repairs will take place locally to you at one of our approved repairers, and your vehicle will be returned to you only on your complete satisfaction with the work carried out.

VFIX also gives you the flexibility of being able to choose the repairer if you wish.

Prestige and Commercial Vehicles

As already indicated, we are not limited in the range of replacement vehicles we can offer. Clients whose vehicles may be classed as “prestige” can therefore expect to receive a similarly prestigious vehicle whilst their own is repaired. Equally, clients who require a commercial vehicle will also be given a suitable replacement, with short, medium or long wheelbase types all available.

Accident Management Without the hassle and stress!

VFIX Accident Management is a non-fault accident management service, providing a first class, hassle free way to getting back on track after your accident.